Service Sales Executive

CQuence Health Group•Wichita, KS

33d

About The Position

As a Service Sales Executive, you'll work to improve business and operating results by generating sales of Cassling services to customers and potential customers for the entire product line. You'll work as a Trusted Advisor for customers and play a critical part in the consultative sales process. Overall, you'll have a direct impact on company revenue, and ultimately, the delivery of world-class customer service.

Requirements

BA/BS degree or AS degree, with technical experience preferred.
At least five years experience in capital imaging equipment sales or services sales.
Required participation in on-the-job training with other sales personnel, including attendance in any appropriate service / sales training schools.
Good oral, presentation, and written communication skills.
Must communicate well with all levels of the organization.
Must be able to adapt quickly and positively to change and to thrive in a rapidly evolving work environment.
Able to routinely utilize independent judgment in performing job responsibilities.
Able and willing to work in a minimally structured and loosely supervised work environment.
Willing and able to work beyond normal 40-hour work week, with irregular working hours, sustaining whatever effort is necessary to get the job done.
A team player, cooperative.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, finger/grasp, see, hear, and travel.
Significant travel via car and/or airplane is required.
Employee must maintain a satisfactory DMV record and have the ability to drive a motor vehicle.

Nice To Haves

Preferred services sales experience in a capital imaging equipment environment.

Responsibilities

Work with Account Executive, Sales Management, Service Management, and others in a collaborative team atmosphere to drive product revenues.
Must be willing to meet and exceed applicable sales quotes to increase revenue within assigned territory.
Develop and disseminate a clear, concise customer-value-based product position.
Have a firm grasp on the sales process and how to properly implement various sales strategies at appropriate times with different customers.
Call on and consult with (by email, phone and in person) accounts in designated territory, promoting the sale of Cassling's services, and provide solutions as a true consultant and partner in their mission and vision.
Increase service revenues through the sale of service agreements, billable service, parts, and other programs that support equipment sales activities.
Understand the quoting process for the Medical Imaging products.
Develop and maintain customer relationships, including post sale relations.
Develop a strategy to secure the installed base and convert competitive accounts.
Create, with the support of management, a personal and professional development plan and take initiative in its completion.
Achieve / exceed assigned market sales quota.
Have a firm grasp on the sales process and how to properly implement various sales strategies at appropriate times with different customers.
Develop a comprehensive service sales marketing plan that targets the existing and potential customer base.
Ensure that renewals and new service agreements are pursued and sold profitably and in a timely manner.
Jointly monitor, with the Regional Service Manager, the service status of the installed base i.e., systems under warranty, under agreement, T & M, 3 rd party, insurance, in-house, etc.
Actively seek out opportunities to secure warranty, T&M, and in-house conversions.
Assist in developing creative sales programs and make both verbal and written presentations when required.
Maintain up-to-date knowledge of industry technology and competitive service products.
Comply with Siemens programs established for Group Purchasing Organizations and Independent Delivery Networks, Group buys, etc.
Work with Siemens service marketing to remain aware of national/regional promotions along with new service programs and pricing.
Assist in the completion of “Requests for Proposals”, bid specifications, etc.
Prepare sales reports and maintain records of individual accounts.
Have an appreciation for business-oriented decision making and its role in the sales process.
Manage expenses and discounts to improve bottom line.
Understand and focus on achieving Cassling’s goals and objectives, hoping to ultimately achieve Cassling’s 2030 Mission and Vision.
Must be willing to travel extensively (75% or more) to cover territory.
Required to adhere to hospital credentialing requirements including but not limited to annual immunizations, drug screening, background checks, etc. as dictated by sited Joint Commission policy.
Required to remain drug free and abide by the Drug Free Workplace policy.
As an integral part of all Cassling business functions, interacts with employees, customers, and vendors as part of a team to assist with and facilitate the delivery of quality service and helps create a work environment conducive to solving problems.

Benefits

Competitive salary that’s among the best in your local field
Health, dental and vision insurance
Paid Time Off (PTO) accrues immediately, with no waiting period
Pre-tax and Roth 401(k) plans with company match so you can invest in your family’s futures
Company-provided car allowance and cellphone
10 weeks of Paid Parental Leave for mothers and fathers, including adoptions and fostering
Company-paid life insurance for you and your dependents, with additional voluntary coverages available
Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses
Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness
Company-paid disability insurance
Tuition reimbursement to pursue your education goals
Nine paid holidays
Volunteer Time Off (VTO) so you can support non-profits you’re passionate about
Comprehensive wellness program and incentives
Referral bonuses
Mentorship program to encourage your growth and development