Service Sales Engineer

Hoffman & Hoffman Inc • Charlotte, NC

68d

About The Position

Hoffman Building Technologies is seeking a customer centric, confident and self-motivated technical sales professional to manage and grow our building automation service customer base. Our target markets include but are not limited to healthcare, office buildings, government buildings and sites, higher education, K-12 schools, pharmaceutical/life sciences, industrial, data centers, specialty buildings, etc. The role of the Service Sales Engineer is to drive new sales for HBT in a professional manner consistent with HBT’s integrity, core values, and customer-care (internal & external) standards. The Service Sales Engineer will use their technical and financial expertise, as well as critical thinking and relationship developing skills to determine customer’s needs and provide solutions that solve the customer’s issues and generate a high rate of overall customer satisfaction. HBT Service Sales Engineers drive business through long term owner direct selling of new Building Automation Systems (BAS), service agreements, BAS system upgrades, energy efficiency projects, tenant improvement projects, training, and are expected to grow HBT’s End User client base.

Requirements

• Bachelor’s Degree (preferably in engineering, math, or the sciences), preferred but not required.
• 2-5+ years’ experience in technical sales (preferably HVAC and/or Building Automation—Construction or Service).
• Strong knowledge of HVAC Systems and/or building automation systems is preferred.
• Strong verbal and written communication skills.
• Excellent organizational & time management skills.
• High attention to detail and accuracy.
• Must be mechanically inclined and possess a strong understanding of the psychology of sales.
• Solid sales pipeline management skills.
• Excellent customer service skills.
• Strong problem solving and analytical thinking skills.
• Ability to travel occasionally, with some overnight stays.
• Must possess a valid driver’s license.

Nice To Haves

• Knowledge of and strong networking relationships within the South Carolina market, especially with building owners/end-users.
• Knowledge of Alerton, Distech, Delta, Tridium BAS systems.
• Knowledge of local, state, and federal regulations involving energy reduction and conservation measures.

Responsibilities

• Provide a wide range of solutions including Building Automation System (BAS) replacements, system upgrades, energy services projects, and service agreements.
• Collaborate with other sales engineers, account managers, and construction/service operations personnel when pursuing strategic sales objectives.
• Responsible for planning and executing an annual sales plan to consistently achieve goals and forecast results.
• Develop, collaborate, and implement strategic account plans and strategic selling plans to support major opportunities and account growth.
• Develop and maintain a qualified funnel of sales opportunities and new account targets.
• Become a subject matter expert in BAS product and service solutions and educate the market & especially end user customers with regard to HBT’s capabilities.
• Work with sub-contractors and supplier partners to develop cost effective solutions for HBT end-user customers.
• Present in-person proposals at the customer’s facility.
• Perform sales presentations, using approved company presentation materials and methods.
• Focus on educating customers on the value of our solutions.
• Own the full sales process, including lead generation, qualifying opportunities, surveying sites, estimating, proposal development, and closing activities.
• Create customer account profiles and conduct monthly or quarterly account management meetings with largest end-user customers.
• Stay in contact with service sales manager with monthly one-on-ones and weekly activity updates.
• Participate in sales meetings and represent HBT at industry events, trade organizations, networking events, and charitable benefits.
• Provide feedback to sales management, operations, and engineering teams on market conditions.

Benefits

• 100% employee-owned through an Employee Stock Ownership Plan (ESOP).
• 401(k) options for employee contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree