Service Sales Development Representative

Johnson Controls

75d • $50,000 - $65,000

About The Position

As a global leader in smart, healthy and sustainable buildings, Johnson Controls is on a mission to reimagine the performance of buildings to serve people, places, and the planet. The Service Representative plays a critical role in the growth and profitability of the HVAC Service business by initiating, establishing, and building profitable service relationships with new customers. This position focuses on selling renewable maintenance agreements and works within an assigned geographic territory as part of a local branch office, collaborating with sales and operations professionals. The role involves using sales tools to document progress and increase business opportunities in current accounts, with expectations to obtain and close business monthly.

Requirements

• 2-3 years of previous progressive sales experience.
• Aptitude for technical knowledge with high attention to detail.
• Strong presentation skills for individual and group communications.
• Experience in selling services and intangibles.
• Exposure to sales methodologies, standards, and disciplines.

Nice To Haves

• Knowledge of Building HVAC Systems.
• Experience with Salesforce.com.
• Post-secondary education.

Responsibilities

• Identify, target, and qualify prospective new customers through a disciplined sales process.
• Contact prospective customers and schedule appointments.
• Build a referral network to identify new customers.
• Conduct sales calls to identify key sources of problems for Facility Directors regarding HVAC systems.
• Propose solutions to customer needs through local branch service capabilities.
• Review and finalize proposals with prospects and secure their commitment.
• Conduct customer kick-off meetings and resolve customer issues.
• Maintain and extend service agreements and support the collections process.
• Keep management informed of progress and account status using Salesforce.com.
• Develop and implement territory marketing plans consistent with business strategy.
• Attend and present at trade shows and participate in professional organizations.

Benefits

• Competitive salary and bonus plan.
• Paid vacation/holidays/sick time - 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care available from day one.
• Extensive product and on-the-job/cross-training opportunities.
• Encouraging and collaborative team environment.
• Dedication to safety through Zero Harm policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees