Service Sales Consultant, Professional Services
About The Position
The Services Sales Consultant (SSC) is a dynamic pre-sales professional, passionate about technology evangelism and developing custom services solutions to drive business growth. This role focuses on architecting and sizing the essential service components that enable the Cloudflare platform. The SSC excels at presenting how the successful integration of technology and services translates into tangible business value for customers. A core objective of the SSC is to grow the Cloudflare professional services business. This involves direct engagement with customers to define the specific service requirements needed to maximize the value of their technology investment and achieve their desired technical and business outcomes. The SSC works in a fast-paced environment and is instrumental in enabling Cloudflare customers to securely achieve their goals. This is accomplished by creating and proposing a comprehensive services wrapper tailored to meet each customer's unique needs. The SSC maintains close working relationships across the organisation, partnering directly with the Services Sales team, Core and Specialist Sales, as well as establishing strong connections with Delivery teams, Global Delivery Practices, and other subject matter experts within Cloudflare Professional Services. The successful candidate will recommend the appropriate blend of Cloudflare services to assist customers in planning and executing large-scale transformations, ensuring they leverage maximum value from the portfolio.
Requirements
- 5+ years of proven experience in technical consulting, pre-sales, or service delivery within an IT or Cybersecurity services organization.
- Self–motivated and detail–oriented.
- Strong written, verbal and presentation skills.
- Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals.
- Experience of working across multiple regions.
- Experience and familiarity with using SFDC or similar CRM tools.
Nice To Haves
- Cybersecurity experience preferred.
- Cloudflare Platform experience will be an extra asset.
Responsibilities
- Collaborate with Services Sales to clearly define Cloudflare's differentiated approach to Go-to-Market (GTM) services.
- Showcase our delivery capabilities, IP, and expertise through compelling success stories that demonstrate how we solve customer needs.
- Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios.
- Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and outcome based services.
- Collaborating with Services Sales to drive business growth for Cloudflare Services in your aligned territory.
Benefits
- Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
