Service Sales Competency Manager (f/m/d)

Hitachi • Mount Pleasant, PA

283d • Onsite

About The Position

As Service Sales Competency Manager you will develop and implement a comprehensive training program for the global sales and marketing community within the High Voltage (HV) Service business. This role requires a strategic thinker with a strong background in competency development, talent management, and training within the electrical engineering or energy sector.

Requirements

• Bachelor's or master's degree in engineering or related areas, complemented by education in Organizational Development, or a related field.
• Proven experience in competency development, talent management, or a similar role.
• Experience in the electrical equipment industry is preferred.
• Strong background in Sales and Marketing is a plus.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Learning Management Systems (LMS).
• Ability to manage multiple projects and meet deadlines.

Nice To Haves

• Certifications in competency management or related areas are a plus.

Responsibilities

• Establish competency framework for M&S roles, identifying the key skills and knowledge required through detailed assessments / FCAs.
• Update the competency levels for each job profile to ensure consistency.
• Develop and execute Segments, Applications and Account Management training in coordination with the stakeholders to support the development and deployment of product specific training along with the Business Lines.
• Deliver Functional Competency Assessment (FCA) in Local Sales Organizations and Business Lines based on requirements.
• Coordinate and administrate Learning Management System and other training tools.
• Design, deploy and review sales learning paths and the tracking process.

Benefits

• Flexible working, including hybrid/remote working opportunities.
• A competitive compensation and benefits package.
• Strong learning and development opportunities.
• An environment that fosters collaboration, connection, and diversity of thought.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Bachelor's degree