Service Representative-Ambulatory Services
Kaiser Permanente•West Covina, CA
396d
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About The Position
The Service Representative-Ambulatory Services at Kaiser Permanente serves as the first point of contact for members and patients, assisting them through the registration process while ensuring a high level of customer service. This role involves cash handling, scheduling appointments, and providing information about services and benefits, all while maintaining compliance with established policies and procedures. The representative is expected to build rapport with members and address their needs effectively, contributing to a positive patient experience.
