Service Representative-Ambulatory Services

Kaiser PermanenteLancaster, CA
450d

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About The Position

The Service Representative-Ambulatory Services acts as the first point of contact for Kaiser Permanente members and patients, assisting them through the registration process with minimal supervision. The role focuses on providing excellent customer service, ensuring member needs are met, and maintaining proper cash handling procedures. The representative builds rapport with members, addresses their needs, and navigates them through the medical center, while also handling various clerical duties and cash transactions.

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