This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The candidate chosen will be placed at either the Regal Branch or the South Hill Branch. Whichever branch they are placed in will be their permanent location, so they will not be floating between or working at both branches. However, though the Regal Branch is not open on Saturdays, team members of the Regal Branch do help with Saturday coverage at the South Hill Branch on a rotational basis. The chosen candidate will need to be open to work at either location, and able to work on the occasional Saturday shift. With the goal of enhancing lives, fulfilling dreams and building communities this position is responsible for processing a wide variety of member transactions, while consistently uncovering members financial needs, deepening member relationships. We delight our members in every interaction.
Responsibilities
- Contributes to the organization's mission statement and goals by providing the highest quality of service, treating each person professionally - with warmth, courtesy and respect.
- Welcome members and accurately process a wide variety of transactions.
- Ability to work and understand credit union operating system, balance cash drawer and perform other operations functions accurately and timely.
- Ask members appropriate open ended questions to understand their financial needs.
- Make applicable recommendations and/or referrals to specialists which help the member achieve their financial goals.
- Maintain knowledge of and adhere to all compliance and regulatory standards including internal policies.
- Effectively incorporates CARES Principles in daily behaviors and interactions.
Requirements
- Minimum: High school diploma or general education degree (GED); plus minimum of 6 months related experience and/or training as a teller/service representative, customer service with cash handling.
- Preferred: Relevant training in a credit union, bank or other financial institution.
- Bi-lingual, Spanish preferred in some markets.
