Service Representative 1, 2, or 3 (Teller) - Hayden Branch

Numerica Credit Union • Hayden, ID

229d • $17 - $32

About The Position

We are looking to hire one person with skillsets that align with the Service Representative 1, 2 or 3 position. This position is responsible for processing a wide variety of member transactions, while consistently uncovering members financial needs, deepening member relationships. We delight our members in every interaction. The role contributes to the organization's mission statement and goals by providing the highest quality of service, treating each person professionally - with warmth, courtesy and respect, deepening member relationships, and making a personal effort to make members feel they belong and are important to the credit union.

Requirements

• Minimum: High school diploma or general education degree (GED); plus minimum of 6 months related experience and/or training as a teller/service representative, customer service with cash handling.
• Preferred: Relevant training in a credit union, bank or other financial institution.
• Bi-lingual, Spanish preferred in some markets.

Responsibilities

• Welcome members and accurately process a wide variety of transactions.
• Ability to work and understand credit union operating system, balance cash drawer and perform other operations functions accurately and timely.
• Ask members appropriate open-ended questions to understand their financial needs.
• Make applicable recommendations and/or referrals to specialists which help the member achieve their financial goals.
• Perform other duties as assigned, which may include, occasionally working at other branches or departments.
• Maintain knowledge of and adhere to all compliance and regulatory standards including internal policies.
• Effectively incorporate CARES Principles in daily behaviors and interactions.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• tuition_reimbursement
• professional_development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED