Service Rep - Specialties - Oakbrook Terrace

Trinity Health

1d•$18 - $24•Onsite

About The Position

this role primarily supports clinic operations during weekday hours 6:30 AM–6:00 PM, with one weekly late shift until 8:00 PM. Shifts rotate among the team. If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer: Medical/Dental/Vision Benefits on your FIRST DAY!!! competitive wages great work atmosphere 403(b) Employee Assistance Program Employee Discounts Tuition Reimbursement The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Requirements

Scheduling and front‑desk reception for Primary Care, OB, Lab, Maternal Fetal Medicine (MFM), and Anti‑Coag services
Providing cross‑coverage for other departments within the OBT location as needed, including: Rehab Surgery Center Pediatric Specialty 260 Medical Specialties
GED or High School level of education, required.
At least one (1) year of work history, required.
Experience in general administration, business, healthcare, or a related field is highly preferred.
Applicants for this position must be authorized to work for any employer in the U.S.
We are unable to sponsor an employment visa for this position.

Nice To Haves

Associate's degree, preferred

Responsibilities

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.