Service Rep - Specialty - Oakbrook Terrace

Trinity Health•Maywood, IL

10d•$18 - $24

About The Position

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position: Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve. Loyola Medicine Core Values · Reverence We honor the sacredness and dignity of every person. · Commitment to Those experiencing poverty We stand with and serve those who are poor, especially those most vulnerable. · Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for all · Justice We foster right relationships to promote the common good, including sustainability of Earth. · Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. · Integrity We are faithful to who we say we are.

Requirements

At least one (1) year of work history, required.
Experience in general administration, business, healthcare, or a related field is highly preferred.
Applicants for this position must be authorized to work for any employer in the U.S.
We are unable to sponsor an employment visa for this position.

Nice To Haves

Associate's degree, preferred

Responsibilities

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.