Service Rep - Imaging - Oakbrook Terrace

Trinity Health

1d•$18 - $24

About The Position

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position: Job Responsibilities: Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit. Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries. Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date. Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments. Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve. Loyola Medicine Core Values · Reverence We honor the sacredness and dignity of every person. · Commitment to Those experiencing poverty We stand with and serve those who are poor, especially those most vulnerable. · Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for all · Justice We foster right relationships to promote the common good, including sustainability of Earth. · Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. · Integrity We are faithful to who we say we are. Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

GED or High School level of education, required.
At least one (1) year of work history, required.

Nice To Haves

Associate's degree, preferred
Experience in general administration, business, healthcare, or a related field is highly preferred.

Responsibilities

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.