Receptionist

Lithia & Driveway • Spokane, WA

1d • Onsite

About The Position

Subaru of Spokane, a proud member of the Lithia & Driveway family, is seeking a Service Receptionist who brings energy, professionalism, and a passion for delivering outstanding customer service. If you thrive in a fast‑paced environment, love helping people, and want to grow your career with a company that invests in its team, we want to meet you. As our Service Receptionist, you’ll be the welcoming face and voice of our Service Department. Your role is essential in creating a smooth, friendly, and efficient experience for every guest.

Requirements

• Embodies Lithia’s core values and brings a customer‑first mindset every day
• Earn Customers for Life — You build trust, listen actively, and create memorable experiences
• Take Personal Ownership — You follow through, stay organized, and take pride in your work
• Improve Constantly — You’re eager to learn, grow, and adapt
• Have Fun — You bring positivity and enjoy being part of a team
• Exceptional communication and interpersonal skills
• A friendly, professional demeanor
• Ability to multitask in a busy environment
• Strong attention to detail
• High School graduate or equivalent
• 18 years or older

Nice To Haves

• Previous customer service or receptionist experience

Responsibilities

• Greeting customers in person and over the phone with warmth and professionalism
• Scheduling service appointments and managing service department communication
• Assisting customers with questions, updates, and service coordination
• Supporting service advisors and technicians with administrative tasks
• Maintaining an organized, customer‑focused service reception area

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED