About The Position

Vixxo is seeking a Service Provider Analytics Intern to join our Summer 2026 Internship Program at our Dallas, TX office. Summer Internship Program 2026 Internship will run for 8 weeks, June 1st – July 23rd 32 hours per week Monday – Thursday Paid Program Position Overview This internship offers a unique opportunity to work on a strategic initiative within Vixxo’s Customer Stickiness pillar, focused on enhancing Service Provider performance and operational excellence. The intern will lead a defined, high-impact project aligned with the company’s Salesforce and Gong implementations, helping shape how performance is measured and sustained across the organization. This role combines strategy, analytics, systems thinking, and innovation.

Requirements

  • Currently pursuing a degree in Business, Finance, Data Analytics, Industrial Engineering, Information Systems, or a related field.
  • Strong analytical and problem-solving skills with an interest in performance measurement and operational strategy.
  • Experience or coursework involving data analysis, dashboards, KPIs, or reporting tools (Excel, Power BI, Tableau, Salesforce, etc.).
  • Curiosity about AI and automation in business processes.
  • Self-motivated, detail-oriented, and comfortable working in a collaborative, cross-functional environment.

Responsibilities

  • Design and develop a standardized KPI scorecard and reporting framework to measure performance and adoption following Salesforce and Gong implementation.
  • Define clear KPI metrics, data definitions, and measurement logic to ensure consistency and accuracy.
  • Build scalable reporting tools that drive visibility into Service Provider performance.
  • Serve as the architect for metrics structure and sustainability, incorporating AI-enabled tools to support automation and long-term optimization.
  • Partner cross-functionally with Operations, Technology, and Leadership teams to align performance reporting with strategic objectives.

Benefits

  • Direct exposure to enterprise-level system implementation (Salesforce & Gong).
  • Hands-on experience building performance frameworks that impact real business outcomes.
  • Mentorship from senior leaders and visibility into strategic decision-making.
  • A portfolio-ready project demonstrating measurable business impact.
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