Service Project Manager II

Comfort Systems USA•Houston, TX

About The Position

The Service Project Manager II (SPM2) is responsible for overseeing and directing multiple complex service projects from internal handover with Production/QA to final client signoff at site. This role requires effective coordination of the project's resources, timeline, and budget to ensure client satisfaction and project success. Additionally, this role may be required to oversee and develop the work of one or more Assistant Service Project Managers. KEY JOB RESPONSIBILITIES: Provide oversight and planning for projects from “ready to Ship” turnover to final client sign-off. Review contract Scope of Responsibility Matrix (SOR), if available, or work with PM team to create. Review SOR with client’s site management team and Contractor leads to prevent “Scope Creep” Assist Production in identifying and Sourcing critical missing materials during the Assembly phase. Participate with Production, PM and QA to get agreement on Ready to Ship Turnover, including sign-offs for "released to split", “BIM/Punchlist/shipping deviations” and “shipped Loose List”. Coordinate incomplete materials and labor resulting from "shipping deviations" before modules arrive on-site and arrange for appropriate manpower for any completions work required. Attend, via Teams or in person, site progress meetings, pull planning, and CX site meetings. Manage the site team activities and resource allocation through installation, completions work and precommissioning activities. Collaborate with various teams, including engineering, purchasing, quality control, and project management, to ensure on-site project requirements are met. Review commissioning SOR with Commissioning Manager and assist in scheduling labor subcontractors during Commissioning. Manage material suppliers to address scope, commercial, and schedule matters after project shipment. Travel to sites as needed for customer issues, manpower and coordination. Manage BIM issue closure with TAS site team. Ensure site team Safety and other required training is met for client’s requirements. Initiate and budget/plan site issue remediation projects. Update Site summary report weekly for all assigned project sites. Oversee and guide the work of one or more Assistant Service Project Managers Other responsibilities as assigned by Management.

Requirements

Strong leadership and team management skills.
Excellent client-facing and internal communication skills.
Solid organizational skills, including multitasking and time management.
Strong analytical and problem-solving abilities.
Proven Teaching/Mentoring capabilities
Bachelor’s degree in construction management, Engineering, or a related field or equivalent experience with Modular equipment installation
Proven work history as a Field Engineer for modular construction and/or proven success as an Assistant Service Project Manager
Three years’ work experience as a Site or Project Manager, preferably in an equipment installation domain.

Responsibilities

Provide oversight and planning for projects from “ready to Ship” turnover to final client sign-off.
Review contract Scope of Responsibility Matrix (SOR), if available, or work with PM team to create.
Review SOR with client’s site management team and Contractor leads to prevent “Scope Creep”
Assist Production in identifying and Sourcing critical missing materials during the Assembly phase.
Participate with Production, PM and QA to get agreement on Ready to Ship Turnover, including sign-offs for "released to split", “BIM/Punchlist/shipping deviations” and “shipped Loose List”.
Coordinate incomplete materials and labor resulting from "shipping deviations" before modules arrive on-site and arrange for appropriate manpower for any completions work required.
Attend, via Teams or in person, site progress meetings, pull planning, and CX site meetings.
Manage the site team activities and resource allocation through installation, completions work and precommissioning activities.
Collaborate with various teams, including engineering, purchasing, quality control, and project management, to ensure on-site project requirements are met.
Review commissioning SOR with Commissioning Manager and assist in scheduling labor subcontractors during Commissioning.
Manage material suppliers to address scope, commercial, and schedule matters after project shipment.
Travel to sites as needed for customer issues, manpower and coordination.
Manage BIM issue closure with TAS site team.
Ensure site team Safety and other required training is met for client’s requirements.
Initiate and budget/plan site issue remediation projects.
Update Site summary report weekly for all assigned project sites.
Oversee and guide the work of one or more Assistant Service Project Managers
Other responsibilities as assigned by Management.