Service Proj Coordinator

ENFRA LLC•Nashville, TN

About The Position

The Service Project Coordinator is responsible for scheduling projects and communicate with customers on schedule. They are influencing a project by embedding efficient construction intelligence into our shop/fabrication drawings and be a cost effective decision maker.

Requirements

Reliable with excellent attendance.
Work well with others in difficult situations to solve customer issues and achieve positive results.
Possess strong time management skills and ability to work under time constraints.
Express a pleasant and welcoming tone over the phone.
Consistently demonstrate a positive attitude and strong work ethic.
Experience in MS office, including Word, Excel, & Outlook.
Effective verbal and written communication skills.
Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
Versed in the industry and the Company's competitors.
Ability to multitask and perform duties outside of the scope of work when necessary.

Nice To Haves

Not applicable.

Responsibilities

Inputs billing for all Projects and makes collections calls.
Provides daily support to the Service Projects Team to ensure that all project requirements are met.
Assists Service Coordinator as needed.
Scheduling of Install Technicians.
Verifying job completion and accuracy of technician trip notes.
Payroll.
Inbound/outbound phone calls.
Data entry and various administrative tasks.
Provides outstanding customer service to our customers.
Processes and issues monthly maintenance invoices.
Makes collection calls for past-due invoices on a weekly basis.
Creating POs for equipment and materials.
Prepares, edits, formats, and coordinates specifications and request for proposals for projects in order to ensure compliance with project requirements, acceptable standards, existing laws, rules, regulations, and codes.
Works with managers, in order to compile specifications, assist in coordination between disciplines, and ensure consistency.
Documents all project issues during the construction phase including scope changes, coordination problems, construction document changes, construction document interpretations, etc.
Processes change orders, responses to RFI's and submittal comments.
Pulls all permits
Maintains project tracking databases.
Updates workload schedule for teams to coordinate all workflow.
Prepares reports for Team to show utilization, project status, project performance, etc.