Service Product Manager - Managed Services

Hewlett Packard Enterprise • Houston, TX

95d • $122,000 - $231,000 • Hybrid

About The Position

The Service Product Manager - Managed Services role at Hewlett Packard Enterprise (HPE) is designed as a hybrid position, requiring an average of 2 days per week in an HPE office. This role involves collaborating with global teams to develop and implement innovative service solutions in the managed services sector. The position requires a strong understanding of the services industry and HPE's offerings, along with cross-functional leadership and effective communication skills. The primary responsibility is to oversee the introduction and end-to-end product lifecycle of new Managed Services offers that support various HPE and HPE GreenLake products. The role emphasizes a cloud-like experience for customers, integrating technology solutions and services into a cohesive offering.

Requirements

• 10+ years of experience in IT / managed services project management.
• Experience leading cross-functional teams in a matrix international structure.
• Ability to communicate effectively with all levels of the organization.
• Understanding of Managed Services and/or GreenLake ecosystem.
• Strong verbal and written communication skills, including negotiation and presentation.
• Ability to operate and lead through ambiguity and change.

Nice To Haves

• Experience working in a global role across multiple geographic and cultural boundaries.
• Comfortable hosting program team calls and tracking project actions.
• Skills in accountability, action planning, and business growth.

Responsibilities

• Oversee the introduction and end-to-end product lifecycle of new Managed Services offers.
• Manage complex Managed Services introductions, contributing to defined processes and best practices.
• Lead activities supporting new HPE GreenLake service introduction projects.
• Ensure proper definition and incorporation of Managed Services components into new service offerings.
• Work with stakeholders to define managed services and business processes for new product launches.
• Manage cross-functional teams to develop and enable Managed Services offerings.
• Ensure delivery readiness and alignment of pricing and business processes.
• Contribute to sales and marketing activities to drive awareness of new services.
• Retain product management ownership throughout the service lifecycle.
• Drive initiatives to improve Managed Services products and processes.

Benefits

• Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
• Programs for personal and professional development.
• Flexible work arrangements to manage personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing