Service Porter

Mac Haik Enterprises•Gluckstadt, MS

1d•Onsite

About The Position

The Service Porter position at Mac Haik Chevrolet in Madison, MS, supports the service department by transporting vehicles and maintaining the service area. The role involves driving customer vehicles to and from the service drive, service bays, and parking lots, assisting with customer vehicle return and delivery, and helping service advisors with key tags. Additionally, the Service Porter is responsible for maintaining the cleanliness of the service department, including emptying trash, removing scrap parts, cleaning oil storage tanks, and assisting technicians with spills. The position requires adherence to safety protocols, compliance with regulations like hazardous waste disposal and OSHA, safeguarding dealership assets and customer data, and completing required training. The company emphasizes a reputation for courteous and friendly service and ethical business practices.

Requirements

Valid driver's license and acceptable driving record
Successful completion of pre-employment screening
Authorization to work in the USA

Responsibilities

Responsible for safely driving customer vehicles from service drive, service bays and parking lots.
Assist with customer return and delivery of serviced vehicles.
Assist service advisors in making key tags for incoming vehicles.
Maintain overall cleanliness of the service department.
Empty and clean all trash receptacles, inside and out.
Remove old scrap parts from the shop.
Clean oil storage tanks, drains and disposes of oil filters.
Assist technicians with oil and water spills and emptying drain tubs.
Runs errands as directed by department management.
Meet customer service standards by achieving 'above district' customer service information 'CSI' scores.
Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
Safeguard dealership assets and customer data.
Complete required training assigned through the company training portal.
Adhere to consistent and reliable work schedule.
Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
Other duties as assigned.