Service Porter

Mercedes-Benz of San FranciscoSan Francisco, CA
4d

About The Position

Service Valet Mercedes-Benz of San Francisco has been in the automotive industry for 60 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury, and value. Service Valet - Summary Maintain a smooth flow of vehicles through the Service Drive.

Requirements

  • No prior experience or training.
  • Ability to pass background and drug screen prior to employment
  • Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Team Player
  • Hard worker and Energetic
  • Motivated
  • Punctual

Responsibilities

  • Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
  • Controls service traffic flow and parking.
  • Determines if customers coming into service have an appointment.
  • Records customer’s name, VIN, tag number, mileage, and existing vehicle damage.
  • Assists service advisors when needed
  • Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
  • Maintains a professional appearance.
  • Place vehicle Interior Protection in each vehicle.
  • Tag keys and place mirror tags in all vehicles.
  • Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked.
  • Advise management of any customer articles such as CD’s, electronics, cash, etc. left inside any vehicle.
  • Adhere to all customer service processes.
  • Fill in for shuttle drivers as needed.
  • Bring customers’ vehicles to the front of service drive when directed.
  • Ensure customers’ vehicle is free of dirt and grease from their service visit.
  • Light lifting duties when needed.

Benefits

  • Competitive Compensation
  • Flexible Schedules
  • 401K
  • Paid Time Off
  • Paid Training
  • Vision / Dental / Health Insurance
  • Positive Culture
  • Continuous Training & Development
  • Promote From Within - Advancement into other opportunities!
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