Service Porter

Mercedes-Benz of San Francisco•San Francisco, CA

About The Position

Service Valet Mercedes-Benz of San Francisco has been in the automotive industry for 60 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury, and value. Service Valet - Summary Maintain a smooth flow of vehicles through the Service Drive.

Requirements

No prior experience or training.
Ability to pass background and drug screen prior to employment
Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Team Player
Hard worker and Energetic
Motivated
Punctual

Responsibilities

Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
Controls service traffic flow and parking.
Determines if customers coming into service have an appointment.
Records customer’s name, VIN, tag number, mileage, and existing vehicle damage.
Assists service advisors when needed
Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
Maintains a professional appearance.
Place vehicle Interior Protection in each vehicle.
Tag keys and place mirror tags in all vehicles.
Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked.
Advise management of any customer articles such as CD’s, electronics, cash, etc. left inside any vehicle.
Adhere to all customer service processes.
Fill in for shuttle drivers as needed.
Bring customers’ vehicles to the front of service drive when directed.
Ensure customers’ vehicle is free of dirt and grease from their service visit.
Light lifting duties when needed.