Service Plumber

Wrench Group•Charlotte, NC

12d•$90,000 - $150,000

About The Position

Make $90,000 to over $150,000 helping families as a Service Plumber at Morris-Jenkins! Your Role As a Service Plumber, you’ll: Perform diagnostic repair service calls. Mysterious leak in the ceiling? Toilet won’t stop running? Lawn flooding? You’re a plumbing detective! You’ll be the one to get to the bottom of plumbing problems, fixing things the right way so customers don’t have to worry about a thing. Address customer concerns and make sure they know they’re in good hands! Plumbing problems are scary, especially when you don’t know what’s going on. You’re a hero! Not only will you make sure the plumbing problems are taken care of, but you’ll help customers understand the process and feel good about their decision to trust Morris-Jenkins. Hand off larger repairs to plumbing installers. You can focus on the things you do best and leave the big, time-consuming installs (water heater replacements, re-pipes, etc.) to the plumbing installation team. That way, you can move on to your next call, where you can let your strengths shine! Other Highlights of the Job You’ll have year-round stability with available overtime. You'll have NO on-call , and every 5 weeks, you get a 5-day weekend! You won’t have a boss yelling at you here. You’ll be shown respect! We have several different paths experienced Service Plumbers can take based on their skills and personal preferences. Earn bonuses , and get ongoing training All About YOU You’re a great communicator. Remember when we said plumbing problems can be scary and stressful for people who don’t understand them? You’re patient and kind about explaining things to customers! You’re great at breaking down complicated technical things in ways they actually make sense. You've been in plumbing for three years or more. You’ve been doing this for a while, and you’re no stranger to a tricky plumbing diagnostic or repair! You’re not afraid of tricky plumbing problems, and you're competitive. And when you know a plumbing issue can’t be fixed with a repair alone, you know when to recommend installs to customers instead. Morris-Jenkins has been voted Top Workplace USA and Top Workplace Charlotte time and time again! Check out our awards here: Working at Morris-Jenkins Heating, Air, Plumbing, and Electrical | Top Workplaces Work should be something you’re excited about every day.

Requirements

3+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, filtration, gas lines, gas logs, and drain cleaning
Strong customer service and interpersonal communication skills
Ability to provide repair versus replacement options to customers
Knowledge of drain machines, camera and locator equipment
Knowledgeable and skilled in the safe use and maintenance of required tools
High School Diploma or GED
Basic computer skills
Ability to speak, read, and write fluently in the English language