Service Plumber

Team Kline • Waukee, IA

11d

About The Position

The Service Plumber is responsible for performing residential and commercial service calls, diagnosing plumbing issues, and completing warranty repairs with accuracy and professionalism. This role involves interacting directly with customers, troubleshooting problems on site, and ensuring high quality, code compliant workmanship. The Service Plumber serves as the face of the company in the field, maintaining strong communication with management and clients while representing company standards and values. If you’re passionate about your career, and want to take it to the next level, we want to hear from you!

Requirements

• 2+ years of plumbing service or warranty experience
• Valid Journeyman Plumber's License (preferred; required in some areas)
• Valid driver's license and insurable under company vehicle policy
• Strong customer service and troubleshooting skills
• Ability to work independently and efficiently
• Physical ability to perform job duties, including lifting and confined space work
• Proficient use of hand and power tools

Responsibilities

• Perform service calls and warranty work, including diagnostics, repairs, and minor installations
• Communicate effectively with customers, explaining findings and recommending solutions
• Accurately diagnose plumbing issues and provide efficient, lasting repairs
• Complete required documentation, including service reports and warranty claims
• Ensure all work meets plumbing code and safety standards
• Maintain a clean and organized work environment, including job site and company vehicle
• Collaborate with dispatch and management for scheduling and job updates
• Mentor and support apprentices as needed during service visits
• Maintain inventory of service vehicle materials and request restocks as needed
• Follow all company policies regarding conduct, safety, and vehicle use

Benefits

• Competitive Benefits: Comprehensive medical, dental, vision, life insurance, and short-term disability plans. Team Kline covers long term disability 100%.
• Financial Security: 401k with a company match, plus our amazing Employee Stock Ownership Plan (ESOP)!
• Paid Time Off: Company paid holidays, and up to five weeks of paid time off!
• Training & Growth: Accredited on-site apprenticeship partnered with Hawkeye Community College for Electrical and HVAC, and ABC of Iowa for plumbing apprenticeships. Career advancement and career development opportunities
• Fun Perks: Company outings, opportunities to win cash prizes, and a team environment like no other.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees