Service Parts Associate
About The Position
Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision. We are looking for a talented Service Parts Associate to join our Distribution business in Elko, CA. We offer competitive pay and benefits! Will make an impact in the following ways: Assist Distribution Business customers, technicians, and internal personnel in identifying and securing required parts and supplies Perform customer parts counter duties including receiving calls, greeting walk-in customers, completing paperwork, and processing cash, check, and credit card transactions Utilize systems, catalogs, and technical knowledge to accurately identify, source, and procure parts in a cost- and time-efficient manner Support technicians and parts personnel with complex parts requests by leveraging hands-on equipment and field service experience Maintain accurate records and documentation related to parts transactions, inventory, and core processing Maintain a clean, organized customer parts area and warehouse environment Identify opportunities to upsell supporting products and services based on customer needs Comply with all Health, Safety & Environmental policies and use required personal protective equipment Perform additional parts-related duties including inventory management, shipping and receiving, and warehouse activities as assigned Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Responsibilities
- Assist Distribution Business customers, technicians, and internal personnel in identifying and securing required parts and supplies
- Perform customer parts counter duties including receiving calls, greeting walk-in customers, completing paperwork, and processing cash, check, and credit card transactions
- Utilize systems, catalogs, and technical knowledge to accurately identify, source, and procure parts in a cost- and time-efficient manner
- Support technicians and parts personnel with complex parts requests by leveraging hands-on equipment and field service experience
- Maintain accurate records and documentation related to parts transactions, inventory, and core processing
- Maintain a clean, organized customer parts area and warehouse environment
- Identify opportunities to upsell supporting products and services based on customer needs
- Comply with all Health, Safety & Environmental policies and use required personal protective equipment
- Perform additional parts-related duties including inventory management, shipping and receiving, and warehouse activities as assigned
Benefits
- competitive pay
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
