Service Operations Specialist - Student Position

Nova Measuring Instruments

10d

About The Position

The Sales and service business operations team at Nova is looking for a Service Operations Specialist Student to support our service teams as we manage company growth and the service business expansion, and to assist global service leadership in business data management with the day to day service administration and operational tasks. This role is an integral part to the service organization enabling revenue growth and increasing service productivity by executing service operations activities and partnering with inter-organization functions

Requirements

Student in his 3rd - 4th year bachelor's degree in Economics, Business / BSc in industrial engineering
Proven excellence, multi-tasking, prioritizing projects and meeting deadlines and goals.
Proactive approach, takes ownership type personality
Proficiency with ERP, BI-Tool and Excel systems
High level English proficiency

Nice To Haves

Strong ability to partnering and having leadership to resolve challenges and achieving results
Oversee customer and Novas' needs to achieve optimized service process execution
Ability to work withing a team, support teammates and see overall team objectives as their own

Responsibilities

Order Management and fulfilment process from order entry to shipment, manage price quotations, contracts, sales orders, parts handling, RMA.
Work closely with service business Managers and support the business and customers' needs by managing quotations and contracts, follow up service forecast tracking and adjustments
Ensure kits and UG's on-time delivery, work with material to follow and track delivery and mitigate gaps
Follow data-driven approach, manage and analyze reports on daily, weekly, monthly and quarterly basis to follow up and control on delivery, revenue, forecast, etc
Partner with Finance on monthly and quarterly closing, policies and guidelines.
Maintain service data and ensure data accuracy in ERP, Bi-Tool and other software programs

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume