Service Operations Manager (TS/SCI with Polygraph Clearance Required)

Fluor • Washington, DC

83d • $76,000 - $130,000

About The Position

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role. Fluor is a leading government contractor with a proven track record of delivering high‑value technical solutions around the world to U.S. government agencies such as the DOE, NNSA, the Department of Defense and the Intelligence Community. Fluor is looking for an experienced leader that can leverage their technical experience and tools to streamline service delivery by creating an environment of success where team members feel empowered and able to do their jobs. The Service Operations Manager is responsible for up to 15 direct reports working within the functional areas of Safety, Environmental, Construction Management, Space Planning, Facilities Planning, and Quality. The Service Operations Manager ensures that all services are delivered effectively, efficiently, and in compliance with contractual, regulatory, and organizational requirements. You'll be at the heart of driving service excellence across a high performance, diverse, and cross-functional team. In this dynamic, hands-on role, you'll lead and oversee day-to-day operations, ensuring seamless delivery of services, operational efficiency, compliance, and a culture of continuous improvement. You'll play a key strategic role in supporting scalable, client focused operations aligned with our business growth.

Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and four (4) years of work-related experience or a combination of education and directly related experience equal to eight (8) years if non-degreed.
• Must have active TS/SCI with CI Poly and ability to maintain current clearance.
• 8+ years of progressive experience in operations, maintenance, or facilities management, with at least 3 years in a leadership role.
• Proven ability to manage multi-disciplinary teams and deliver results across diverse functional areas.
• Strong knowledge of safety, environmental, and quality management principles within an O&M or construction environment.
• Demonstrated ability to develop and manage budgets, schedules, and resources effectively.
• Excellent communication, organizational, and problem-solving skills.
• Ability to build and maintain strong working relationships with stakeholders at all levels.

Nice To Haves

• Typically degreed, preferably in engineering or business field of study with minimum four (4) years of O&M office or site experience and minimum one (1) year experience managing small, less complex O&M sites or projects.
• Typically has minimum four (4) years of progressive construction and technical experience.
• Excellent oral and written communication skills.
• Previous project management experience.
• Ability to delegate.

Responsibilities

• Provide leadership, direction, and oversight for a multi-disciplinary team of up to 15 professionals.
• Develop and manage short- and long-term plans for safety, environmental compliance, facilities planning, construction management, space planning, and quality initiatives.
• Ensure contract compliance by aligning service delivery with customer requirements, corporate policies, and applicable codes, standards, and regulations.
• Foster a culture of safety, quality, and continuous improvement across all functional areas.
• Manage budgets, schedules, and resources for assigned services to achieve operational and financial objectives.
• Partner with program leadership to develop and implement strategies that enhance efficiency, reduce risk, and optimize performance.
• Coordinate with internal stakeholders, subcontractors, and external agencies to ensure successful execution of projects and daily operations.
• Support workforce planning, hiring, training, mentoring, and performance management to build a strong and capable team.
• Provide regular reporting on performance metrics, risk management, and compliance status.
• Lead by example in promoting ethical conduct, accountability, and teamwork.

Benefits

• Medical, dental and vision plans
• EAP
• Disability coverage
• Life insurance
• AD&D
• Voluntary benefit plans
• 401(k) with a company match
• Paid time off (personal, bereavement, sick, holidays) for salaried employees
• Paid sick leave per state requirement for craft employees
• Parental leave
• Training and development courses

What This Job Offers

• Career Level: Manager
• Industry: Heavy and Civil Engineering Construction
• Education Level: Bachelor's degree