ServiceNow Test Engineer Associate (Intern)

General Dynamics Information Technology

108d • $22 - $29

About The Position

At GDIT, our people are our business. We pride ourselves on the work our innovators do to support and secure some of the most complex government, defense, and intelligence projects across the world. We wouldn’t be successful without our ability to attract new talent to join our team. What sets a GDIT internship experience apart from other organizations in the industry? GDIT’s Summer Internship Program is designed with you in mind! Our internship provides you the opportunity to be a part of a collaborative team that is helping to solve our clients’ most challenging matters. Throughout GDIT’s 10-week Summer Internship Program, you will have the opportunity to do the following: Work side-by-side with GDIT professionals delivering work for clients. Collaborate with a team of peers to research and propose solutions to a current business challenge. Participate in a mentoring circle led by an early career champion. Interact with GDIT leaders. Participate in professional development. Create and execute test scripts utilizing ServiceNow’s Automated Test Framework.

Requirements

• Currently enrolled in an associate's, bachelor's or master's degree program in Computer Science, Computer Information Technology, Computer Information Systems, Computer Engineering, Cyber Engineering, or other relevant STEM field from a United States-based college or university.
• At least 1 semester of study remaining after August 2026.
• Basic understanding of Microsoft Office products (e.g., Word, PowerPoint, SharePoint, Excel, and Teams).

Nice To Haves

• Interest in testing and problem-solving within ServiceNow and LCNC solutions.
• Interest or experience with testing within the core suite of ITSM applications (Incident, Problem, Change, Knowledge, CMDB).
• Interest or experience with the ServiceNow APIs.
• Interest or experience with JavaScript.
• Experience working in a collaborative team environment.
• Intuitiveness with an ability to identify and solve complex problems related to rapidly changing technology.
• Ability to effectively articulate technical challenges and solutions.
• Excellent communication skills.

Responsibilities

• Work on a range of projects that ideally align with their interests.
• Work a backlog of stories to optimize Low-Code / No-Code (LCNC) delivery.
• Complete CMDB Cleanup activities, Catalog Items (new and enhancements of existing), and Service Portal items.
• Complete the SN Fundamentals Course and test for SN CSA certification.

Benefits

• Medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with company match.
• Full flex work weeks where possible.
• Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees