(CW) Service Now Technical Analyst
About The Position
BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we’ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Corporate Groups It takes a village, and at BioMarin our corporate groups are the people behind our success. Groups such as IT, Finance, Legal, Global Compliance & Ethics, and our People Team provide foundational support of all areas of operation at BioMarin. This is a Contract role Position Overview: We are seeking a skilled ServiceNow Technical Analyst to join our team on a contract basis, supporting strategic platform initiatives. The ideal candidate will possess deep expertise in ServiceNow and demonstrate strong business analysis capabilities, including the ability to engage with cross-functional teams, gather and document business requirements, and translate them into actionable technical solutions.
Requirements
- Proven experience as a ServiceNow Technical Analyst or Administrator.
- Strong understanding of ServiceNow architecture, modules, and capabilities.
- Experience gathering and documenting business requirements and translating them into technical specifications.
- Excellent communication and stakeholder engagement skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Nice To Haves
- ServiceNow certifications (e.g., CSA, CIS-ITSM).
- Experience in enterprise environments or strategic platform initiatives.
- Familiarity with Agile methodologies and tools.
Responsibilities
- Collaborate with business stakeholders to understand and document functional requirements.
- Analyze and translate business needs into ServiceNow workflows, configurations, and enhancements.
- Support the design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests.
- Create and maintain documentation including process flows, user stories, and technical specifications.
- Assist in testing, validation, and deployment of ServiceNow solutions.
- Provide ongoing support and troubleshooting for ServiceNow-related issues.
- Work closely with the ServiceNow platform team and other IT teams to align technical solutions with business goals.
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What This Job Offers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
