ServiceNow - Sr. Manager, IT Service Management Office (Remote)
CrowdStrike
474d•$135,000 - $225,000•Remote
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About The Position
The Senior Manager, IT SMO (Service Management Office) at CrowdStrike is responsible for establishing and enhancing the IT Service Management (ITSM) practices across the organization. This role involves developing a Service Management architecture and operating model, focusing on continuous service improvement, and ensuring alignment between processes and tool functionality. The Senior Manager will lead a high-performing team, collaborate with IT leadership and ServiceNow teams, and drive the implementation of best practices in ITSM globally.
