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The ServiceNow SME (Subject Matter Expert) role focuses on providing specialized expertise in Financial Services Operations (FSO) within the ServiceNow platform. The position requires hands-on experience in designing, configuring, and troubleshooting ServiceNow FSO solutions, ensuring best practices are implemented for operational efficiency. The SME will collaborate with internal teams to develop custom solutions, support enhancements, and provide technical guidance to end-users, all while ensuring compliance with regulatory standards in the financial services sector.