The ServiceNow ITOM, SAM, HAM - Discovery and Service Mapping Specialist is responsible for ensuring efficient operations in asset discovery, service visibility, troubleshooting, and maintaining the health of the Configuration Management Database (CMDB). This role involves managing software vendors, contracts, and licenses within ServiceNow's Software Asset Management (SAM) module, ensuring compliance across the organization, and auditing CMDB data. The specialist will also create reports and dashboards to track asset performance and service dependencies.