ServiceNow ITIL Process Analyst
Idaho National Laboratory•Idaho Falls, ID
449d•$109,260 - $223,908•Remote
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About The Position
The ServiceNow ITIL Process Analyst at Idaho National Laboratory plays a crucial role in bridging the gap between business needs and technical solutions within the Information Technology department. This position involves documenting business requirements, supporting project plans, and ensuring that solutions align with ITIL principles. The analyst will also be responsible for training, testing, and collaborating with various teams to enhance process efficiency and effectiveness.
