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The ServiceNow Idea and Demand Manager (Journeyman) at GovCIO is responsible for managing the intake process for ideas and demands related to IT initiatives. This role involves collaborating with various stakeholders to ensure that all incoming ideas are captured, evaluated, and prioritized according to business value and strategic objectives. The position requires close interaction with cross-functional teams and the Sr Idea & Demand Manager to facilitate the successful delivery of ServiceNow projects.