Service Now Developer/Programmer

TEKsystems•San Antonio, TX

7d•$65 - $79•Remote

About The Position

We are seeking a skilled ServiceNow Developer to join our team. This role involves programming and developing ServiceNow modules, including both new implementations and modifications, as well as adding new features and screens. The ideal candidate will have a solid understanding of ServiceNow platforms and be able to apply industry best practices to our suite of applications and tools.

Requirements

Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent related experience required.
3 or more years of experience in ServiceNow development and customization.
Strong understanding of ServiceNow architecture and best practices.
Experience with JavaScript, HTML, CSS, and other web technologies.
Knowledge of ITIL processes and practices.
Familiar with ITSM, ITIL, ServiceNow.
Identifying and understanding issues, problems, and opportunities; using data analysis to draw conclusions; using judgment in choosing a course of action; taking action that is consistent with available facts, constraints, and probable consequences.
Identifying opportunities and building strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them to understand and retain the message.
Being proactive to accomplish objectives and achieve goals beyond what is required.
This person will help with ServiceNow development and troubleshooting.
This person will need to have a strong grasp of ServiceNow's platform (not just specific modules).

Nice To Haves

Experience with ITSM, ITOM, ITAM, and ITBM modules preferred.
Familiarity with SDLC, Agile, and Release Management processes.
Experience with JavaScript, HTML, CSS, and other web technologies.
Knowledge of ITIL processes and practices.

Responsibilities

Develop and customize ServiceNow applications and modules.
Create and modify workflows, business rules, UI policies, and client scripts.
Design and implement new features and screens within the ServiceNow platform.
Troubleshoot issues with the platform.
Develop forms and workflows.
Build custom applications.
Configure notifications.
Monitor and work the ServiceNow team’s support queue.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Perform unit testing and debugging to ensure high-quality code.
Maintain and update existing ServiceNow applications to meet changing business needs.
Provide technical support and troubleshooting for ServiceNow-related issues.
Ensure solutions are aligned with business requirements and overall IT strategy.
Document development processes and procedures.