ServiceNow Deployment- Senior Associate

PwC • Raleigh, NC

76d • $77,000 - $202,000

About The Position

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Requirements

• Bachelor Degree
• Demonstrates extensive-level abilities and success with managing the identification and addressing of client needs.
• Extensive level abilities understanding at least one of the following areas: ServiceNow or similar tool's IT Service Management modules, DevSecOps transformations, Cloud platforms (AWS, Azure, Google Cloud Platform), Industry leading discovery technologies, Developing and re-engineering IT processes, Implement and mature governance frameworks, IT Financial Management.

Nice To Haves

• Master Degree
• ITIL 4 Certification
• COBIT Certification
• ISO 27001 Certification
• ServiceNow Certification(s)
• BMC Helix Certification(s)
• Flexera Certification(s)
• Jira Service Management (JSM) Certification
• Certification(s) from a leading cloud service provider (AWS, Azure, GCP)
• FinOps Certified Practitioner

Responsibilities

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards.

Benefits

• Medical
• Dental
• Vision
• 401k
• Holiday pay
• Vacation
• Personal and family sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees