ServiceNow Automated Test Framework QA Engineer/Tester (Remote)

Govcio LLC-posted 2 months ago
$90,000 - $110,000/Yr
Mid Level
1,001-5,000 employees
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GovCIO is seeking a Software Quality Assurance Engineer and Tester. The ideal candidate will thrive in a fast-paced operations and maintenance environment. The ideal candidate will have hands-on experience with Automated test framework in the ServiceNow platform. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be fully remote within the United States position.

  • Drive ATF QA efforts across ServiceNow implementations and enhancements
  • Develop and execute test plans, test cases, and automated scripts
  • Collaborate with developers, business analysts, and stakeholders to ensure quality standards are met
  • Identify, document, and track defects, drive resolution and retesting
  • Ensure compliance with government contract requirements and quality standards
  • Provide QA expertise during project planning, execution, and delivery phases
  • Support continuous improvement initiatives in QA processes and tools
  • Bachelor’s degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline
  • 5-8 years of experience in IT, with at least 5 years in ServiceNow ATF
  • 4 years of additional relevant experience may be substituted for education
  • Strong communication and leadership skills
  • Hands-on experience with ServiceNow’s Automated Test Framework (ATF), including designing, building, and executing automated test cases
  • Strong understanding of ServiceNow architecture, modules, and workflows
  • Familiarity with government contracting processes, compliance, and documentation standards
  • Experience with manual and automated testing methodologies
  • Excellent analytical, documentation, and communication skills
  • Must be able to obtain a DHS Public Trust
  • Experience integrating ATF with CI/CD pipelines and DevOps tools
  • Knowledge of Agile/Scrum methodologies
  • Active DHS Public Trust
  • Certifications in ServiceNow (e.g., Certified System Administrator, ATF Specialist) or QA methodologies (e.g., ISTQB)
  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment
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