ServiceNow Architect / IRM Compliance SME

Guidehouse • Tysons, VA

83d • $149,000 - $248,000

About The Position

As a ServiceNow Subject Matter Expert with deep experience in regulatory compliance and Integrated Risk Management (IRM), you will devise strategies, design, implement, and optimize IRM solutions for clients using the ServiceNow Platform. Translate complex operational, compliance, and risk management needs into integrated ServiceNow IRM and related solutions to address client requirements. Lead and design ServiceNow platform IRM solutions, including Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management, and Business Continuity Management modules. Configure and extend ServiceNow IRM solution components to automate compliance workflows, regulatory reporting, control monitoring, and risk assessments. Provide technical guidance on ServiceNow IRM best practices and advise on regulatory compliance use cases within enterprise risk operations. Design risk and compliance monitoring and reporting capabilities within ServiceNow to support regulatory metrics, control effectiveness, and audit readiness. Collaborate with legal, risk, and compliance teams to understand regulatory obligations and integrate them into IRM workflows.

Requirements

• US Citizenship required.
• Bachelor's degree required.
• Experience with risk management systems and regulatory reporting tools.
• A minimum of SEVEN (7) years of experience; FIVE (5) years of ServiceNow experience with TWO (2) years in IRM modules.
• A minimum of THREE (3) years of experience applying regulatory compliance frameworks within risk management environments.
• Required ServiceNow CSA certification with IRM Implementation Specialist.
• Relevant experience in advising clients on regulatory compliance using ServiceNow IRM and similar solutions.
• Knowledge of major compliance standards and frameworks (NIST, NERC, SOX, GDPR, HIPAA, PCI DSS).

Nice To Haves

• Demonstrated ability to address challenges involving technical ServiceNow capabilities and regulatory requirements.
• Knowledge of Federal compliance frameworks (FISMA, FedRAMP, SOX, NIST, SOC), NERC CIP standards for utilities.
• Professional compliance certifications (CISA, CISM, CIA, or similar).
• Industry-specific compliance certifications.
• Experience with federal, state, and local regulatory requirements.
• Experience in utilities, energy, or critical infrastructure.
• Government agency or public sector consulting experience.

Responsibilities

• Devise strategies, design, implement, and optimize IRM solutions for clients using the ServiceNow Platform.
• Translate complex operational, compliance, and risk management needs into integrated ServiceNow IRM solutions.
• Lead and design ServiceNow platform IRM solutions including Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management, and Business Continuity Management modules.
• Configure and extend ServiceNow IRM solution components to automate compliance workflows, regulatory reporting, control monitoring, and risk assessments.
• Provide technical guidance on ServiceNow IRM best practices and advise on regulatory compliance use cases.
• Design risk and compliance monitoring and reporting capabilities within ServiceNow.
• Collaborate with legal, risk, and compliance teams to understand regulatory obligations.

Benefits

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Student Loan PayDown.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back-Up Childcare Program.
• Mobility Stipend.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees