ServiceNow Architect / GRC SME

Guidehouse • McLean, VA

116d

About The Position

As a ServiceNow Subject Matter Expert with deep experience in regulatory compliance, you will devise strategies, design, implement, and optimize governance, risk, and compliance solutions for clients using the ServiceNow Platform. You will translate complex risk, controls, and regulatory compliance business needs into integrated ServiceNow GRC and similar solutions to address client requirements. Your role will involve leading and designing ServiceNow platform GRC solutions, including Risk Management, Policy and Compliance, and Audit Management modules. You will configure and extend ServiceNow solution components to automate compliance processes, integrations, and reporting. Additionally, you will provide technical guidance on ServiceNow GRC best practices and advise on regulatory compliance use cases, design compliance monitoring and reporting capabilities within ServiceNow, and collaborate with legal, risk, and compliance teams to understand regulatory obligations.

Requirements

• US Citizenship.
• Bachelor's degree in information technology, Business, Finance, or related field.
• Experience with compliance management systems and regulatory reporting tools.
• A minimum of SEVEN (7) years of experience; FIVE (5) years of ServiceNow experience with TWO (2) years in GRC modules.
• A minimum of THREE (3) years regulatory compliance experience.
• Required ServiceNow CSA certification with GRC Implementation Specialist.
• Relevant experience in advising clients on regulatory compliance using ServiceNow GRC and similar solutions.
• Knowledge of major compliance standards and frameworks (NIST, NERC, SOX, GDPR, HIPAA, PCI DSS).

Nice To Haves

• Demonstrate ability to address challenges involving technical ServiceNow capabilities and regulatory requirements.
• Knowledge of Federal compliance frameworks (FISMA, FedRAMP, SOX, NIST, SOC), NERC CIP (Critical Infrastructure Protection) standards for utilities.
• Professional compliance certifications (CISA, CISM, CIA, or similar).
• Industry-specific compliance certifications.
• Experience with federal, or state, and local regulatory requirements.
• Experience in utilities, energy, or critical infrastructure.
• Government agency or public sector consulting experience.

Responsibilities

• Devise strategies, design, implement, and optimize governance, risk, and compliance solutions using the ServiceNow Platform.
• Translate complex risk, controls, and regulatory compliance business needs into integrated ServiceNow GRC solutions.
• Lead and design ServiceNow platform GRC solutions, including Risk Management, Policy and Compliance, and Audit Management modules.
• Configure and extend ServiceNow solution components to automate compliance processes, integrations, and reporting.
• Provide technical guidance on ServiceNow GRC best practices and advise on regulatory compliance use cases.
• Design compliance monitoring and reporting capabilities within ServiceNow.
• Collaborate with legal, risk, and compliance teams to understand regulatory obligations.

Benefits

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Student Loan PayDown.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back-Up Childcare Program.
• Mobility Stipend.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees