Service Mechanical Engineer

Otis Elevator Co. • Bloomfield, CT

7d • $75,000 - $113,000

About The Position

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Otis Service Center in Bloomfield, CT is looking for a Service Mechanical Engineer to assist internal departments and North and South America field service and maintenance teams. The main focus will be supporting projects related to their assigned elevator component expertise, which will be determined by the candidate's experience and interests. Key responsibilities include managing Spare Parts Leaflets, inspecting, analyzing, designing, and testing components, and writing Technical Information Publications. The role also involves developing engineering solutions for obsolete components and new needs, conducting on-site surveys and trial testing, and occasional travel. This position offers the opportunity to expand knowledge of various elevator components over time. On a typical day you will: Manage moderately sized and complex projects spanning across multiple disciplines. Provide input to optimize department processes, improving collection of data related to engineering tasks, time allocated, and value delivered. Provide engineering support for manufacturing and contract engineering of current production and legacy parts. Support field mechanics with troubleshooting of elevator or escalator components and systems. Support engineering requests from OSC departments such as supply chain, customer service, modernization, assembly, machine shop, and warehouse. Create engineering drawings of parts and assemblies. Create and updating Spare Parts Leaflets (SPLs) and Technical Information Publications (TIPs) Investigate public incidents and perform RRCA to determine cause and corrective actions. Create tools, parts, and technical documents for field repair, installation, and maintenance of Otis and competitor equipment. Create work instructions for production of parts and systems. Research and performance testing for elevator systems development Resolve part quality issues for current production and legacy parts. Support supply management and warehouse operations by providing stocking recommendations for new and existing parts and work to reduce part costs and lead times. Jobsite testing and surveying. Work to develop engineering solutions to replace obsolete components. Participate in Change Notice reviews with Otis New Equipment division. Provide training for mechanics and field engineers.

Requirements

• Bachelor's degree in Mechanical Engineering with 4 years of engineering experience, or a Master's degree with 3 years of engineering experience
• Essential strong analytical and problem-solving skills
• Excellent organizational and time management skills
• Self-motivated and results-driven with keen attention to detail
• Capable of working independently and in teams, managing multiple projects
• Ability to utilize AI to enhance day-to-day operations
• Knowledge of design/drafting practices, geometric dimensioning, and tolerance, materials, and processes
• Required proficiency in Microsoft Word and Excel
• Proficient in 3D modeling software (Creo, AutoCAD)
• Ability to travel
• Experience in manufacturing and supplier relations
• Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Nice To Haves

• Valued knowledge of elevator or escalator mechanical components and systems

Responsibilities

• Manage moderately sized and complex projects spanning across multiple disciplines.
• Provide input to optimize department processes, improving collection of data related to engineering tasks, time allocated, and value delivered.
• Provide engineering support for manufacturing and contract engineering of current production and legacy parts.
• Support field mechanics with troubleshooting of elevator or escalator components and systems.
• Support engineering requests from OSC departments such as supply chain, customer service, modernization, assembly, machine shop, and warehouse.
• Create engineering drawings of parts and assemblies.
• Create and updating Spare Parts Leaflets (SPLs) and Technical Information Publications (TIPs)
• Investigate public incidents and perform RRCA to determine cause and corrective actions.
• Create tools, parts, and technical documents for field repair, installation, and maintenance of Otis and competitor equipment.
• Create work instructions for production of parts and systems.
• Research and performance testing for elevator systems development
• Resolve part quality issues for current production and legacy parts.
• Support supply management and warehouse operations by providing stocking recommendations for new and existing parts and work to reduce part costs and lead times.
• Jobsite testing and surveying.
• Work to develop engineering solutions to replace obsolete components.
• Participate in Change Notice reviews with Otis New Equipment division.
• Provide training for mechanics and field engineers.

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
• The salary range for this role is $75,000 - $113,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level