Service Manager

Legend Management Group • Kingstowne, VA

79d

About The Position

As our Service Manager you will oversee the overall appearance and maintenance needs of our apartment community. You will maintain the curb appeal, manage the service team, coordinate make readies and move ins/move out schedules, perform general maintenance repairs, conduct preventative maintenance and oversee the construction/rehabilitation needs of the apartment community. You will report to the Property Manager. You Will Lead by example and be a role model for the standards and behaviors consistent with our core values. Show care and concern for our residents through follow ups and completion of their apartment service requests.

Requirements

• High school diploma or equivalent
• 2 years of facilities, residential or multi family maintenance experience
• 1 year of experience in an Assistant Service Manager or Service Manager position in multi family
• HVAC EPA certification, CFC Universal
• Reliable transportation and a valid Drivers License
• High level of skill in all areas of apartment maintenance
• The ability to lift up to 50 pounds, climb stairs, use ladders and work in varying weather conditions

Responsibilities

• Hire, lead, mentor, train and develop team members
• Support your service team daily, including identifying development opportunities and holding the team accountable for the condition of their buildings and work areas
• Work with the on site team in managing all maintenance related repairs and upkeep of the property
• Manage the make ready process to ensure apartments are prepared for move in
• Perform and oversee maintenance projects that improve curb appeal and improve building systems and monitor contractor performance
• Schedule, monitor and conduct preventative maintenance on different equipment: electrical and plumbing systems, HVAC, carpentry, drywall, exterior structural and appliances
• Develop scopes of work for improvements/services and find qualified contractors to bid the work
• Direct the Preventative Maintenance program, ensure completion and documentation
• Manage expenses following owner goals and work to minimize expenses through the proposal process and pricing negotiation as well as the budgeting process
• Maintain relationships with vendors, negotiate pricing, maintain inventory within budgeted guidelines and collaborate on approved vendor list
• Manage and control payroll, overtime and snow removal
• Willing to be able to work weekends or evenings if needed and be on call for after hour emergencies
• Commit to professional development, stay up to date with industry trends and changes and attend training

Benefits

• Great compensation package and bonus plan
• 100 employer paid health insurance
• Dental & Vision Insurance
• Paid time off, holidays, vacation, sick, administrative and bereavement
• Company matched 401K
• Apartment rent discount
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED