Service Manager

Harris Brand • Bellingham, WA

6d

About The Position

As a Service Manager, you will oversee a team of technicians and dispatchers who provide emergency service, preventative maintenance programs, retrofits, and upgrades for commercial and industrial customers. Responsible for redeeming operating unit gross profit objectives through leadership and management of staff while meeting contractual commitments to customers in a timely, high quality manner. Manage safety compliance and foster a culture of safety. As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.

Requirements

• Associates degree required in construction, HVAC, or related
• 4+ years knowledge of HVAC and mechanical and plumbing systems and components
• 2+ years of demonstrated ability to lead, coach, and develop a team
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to prepare financial justification for solutions including an understanding of energy savings
• Ability to communicate effectively and appropriately for the needs of the audience

Nice To Haves

• Bachelors degree preferred

Responsibilities

• Oversee a team of technicians and dispatchers
• Provide emergency service, preventative maintenance programs, retrofits, and upgrades for commercial and industrial customers
• Redeem operating unit gross profit objectives through leadership and management of staff
• Meet contractual commitments to customers in a timely, high quality manner
• Manage safety compliance and foster a culture of safety

Benefits

• Medical, dental, vision, and life insurance
• 401K with company match
• Vacation time, sick time, and paid holidays
• Paid Parental leave
• Short-Term Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree