Service Manager | Jackson, TN (33559)

Stribling Equipment • Jackson, TN

1d

About The Position

Lead. Support. Grow with Stribling Equipment.
Stribling Equipment, LLC is one of the largest and most respected John Deere dealerships in the region, proudly serving Mississippi, West Tennessee, and Arkansas. We provide new and used construction, compaction, forestry, and concrete equipment—backed by rentals, parts, service, and training.
As we continue to grow, we’re seeking an experienced Service Manager to lead our talented team and deliver the exceptional support our customers expect from Stribling. This is a dynamic, rewarding career opportunity with comprehensive training, excellent earning potential, and unlimited room for advancement.
Why You’ll Love This Role
As a Service Manager, you’ll play a key leadership role in our dealership by:
Leading and scheduling shop and field service work
Supporting Service Technicians with resources and guidance to maximize efficiency
Managing work orders, records, and performance goals
Overseeing budgets, forecasting, and P&L accountability
Building strong customer relationships through communication and service excellence
Coordinating with John Deere on programs, warranties, and product support
Acting as the site safety coordinator to ensure a safe and productive environment
You’ll also complete a 90-day training program, including job shadowing, department collaboration, customer relationship skills, John Deere product knowledge, and dealership operations—setting you up for long-term success.

Requirements

• Experience in the agricultural or construction equipment industry (preferred)
• Bachelor’s degree in Business, Agriculture, Construction, Forestry, or related field; equivalent experience considered
• Strong business and mechanical knowledge
• Proven leadership, time management, and organizational skills
• Excellent interpersonal and communication skills
• Ability to build strong customer and team relationships
• Proficiency with Microsoft Office and web-based applications

Nice To Haves

• Experience in the agricultural or construction equipment industry (preferred)

Responsibilities

• Leading and scheduling shop and field service work
• Supporting Service Technicians with resources and guidance to maximize efficiency
• Managing work orders, records, and performance goals
• Overseeing budgets, forecasting, and P&L accountability
• Building strong customer relationships through communication and service excellence
• Coordinating with John Deere on programs, warranties, and product support
• Acting as the site safety coordinator to ensure a safe and productive environment

Benefits

• Competitive compensation and incentives
• John Deere certification opportunities
• Climate-controlled work environment
• In-house training and ongoing development
• Advancement opportunities across all Stribling locations
• Medical, Dental, and Vision Insurance
• Company-paid Short- and Long-Term Disability Insurance
• 401(k) with company match
• Company-provided uniforms and promotional clothing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level