Service Manager (HVAC/Electrical)

The Sack Company•Norcross, GA

just now•Onsite

About The Position

Service Manager The Sack Company Atlanta, Georgia, United States (On-site) Role Summary The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Atlanta, GA We are actively seeking a Service Manager with extensive experience in Electrical/ HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.'

Requirements

Proven track record managing HVAC/electrical service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance
Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows
Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives
Proficiency in service and construction project management software and tools

Nice To Haves

Bachelor’s degree in Mechanical Engineering, Construction Management, or a related field is preferred

Responsibilities

Oversee the planning, execution, and delivery of HVAC/electrical service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines
Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements
Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion
Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities
Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns
Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites