Service Manager - Automotive Experience Required

Tire Discounters, Inc.•Fort Thomas, KY

5h•$55,000 - $85,000

About The Position

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

Requirements

Experience in automotive service/repair (certifications preferred).
Management experience with strong leadership skills.
Excellent communication and multitasking abilities.
Strong work ethic and goal-oriented mindset.
Valid driver's license and availability to work Saturdays.
Ability to stand for long periods, bend, and lift up to 75 lbs.
Authorized to work in the USA (18+).
Comfortable with occasional mechanical hazards and outdoor conditions.

Responsibilities

Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
Serves as a liaison providing clear communication between the shop, counter staff and customers.
Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Benefits

Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

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