Service Manager

MML Hospitality•Menlo Park, CA

12d•$70,000 - $80,000

About The Position

Clark’s Oyster Bar, part of MML Hospitality, is now open in Menlo Park, California. Known for exceptional oysters, martinis, lobster rolls, champagne, and signature dishes, Clark’s brings a refined yet welcoming dining experience inspired by classic East Coast oyster bars with a subtle nod to the 1950s. Our Menlo Park location features approximately 100 seats, including a private dining room, and is designed with warm oak, terracotta, and leather accents. We aim to be a true neighborhood staple—where outstanding food, drinks, and genuine hospitality come together. As we continue to build our opening leadership team, we are seeking an experienced Service Manager to help lead front-of-house operations and deliver an exceptional guest experience every day. The Service Manager plays a key leadership role in overseeing front-of-house service operations, ensuring seamless guest experiences, strong team performance, and adherence to Clark’s service standards. This position works closely with the General Manager and culinary leadership to uphold the culture, hospitality, and operational excellence of the restaurant.

Requirements

Passion for Hospitality: A genuine love for service and creating memorable guest experiences
Service Leadership: Proven ability to lead, coach, and inspire front-of-house teams
Operational Excellence: Oversee daily service operations including floor management, guest relations, staffing, and service standards
Communication Skills: Strong verbal and written communication with guests, team members, and senior leadership
Problem-Solving: Ability to remain calm, decisive, and guest-focused in a fast-paced environment
Experience: Minimum of two years of progressive management experience in the California restaurant industry; boutique or upscale dining experience preferred
Language Skills: English required
Schedule & Availability: Flexibility to work all shifts, including evenings, weekends, and holidays
Physical Requirements: Ability to stand, walk, and move throughout service for extended periods
Use hands and arms to reach, handle, or feel objects
Occasional lifting of up to 25 pounds
Ability to see clearly at close and far distances and adjust focus
Moderate noise level

Nice To Haves

Experience: Minimum of two years of progressive management experience in the California restaurant industry; boutique or upscale dining experience preferred
Language Skills: Spanish fluency preferred
Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred