Service Manager (Kenworth)

All Roads • Fort Lauderdale, FL

23h

About The Position

Do you enjoy working in a production driven environment as a strong leader? Are you a great manager of technicians and their workloads? We have the job for you! All Roads Trucks/Kenworth in Ft. Lauderdale, FL is searching for a detail oriented leader with heavy duty/truck experience. This role is responsible for overseeing the service department, controlling costs, creating customer relationships, and setting and obtaining sales and profit objectives. Additionally, they must address the concerns of customers and ensure that all service work is performed efficiently and effectively.

Requirements

• High School Diploma or GED required
• Valid Driver’s License
• At least 2 years of Service Management experience
• Must have excellent customer service skills
• Ability to multi-task, prioritize, and work efficiently

Responsibilities

• Monitor the entire service department’s performance
• Continually observe and mentor the Service Writers to enforce good habits, and to ensure "Exceptional Customer Service" at all times
• Dispatching service work to technicians
• Maintain and build customer relationships
• Successfully work with and through both Service Writers and Technicians within the Service Department.
• All other duties as assigned.

Benefits

• Great benefits...Medical, dental, vision, disability and life insurance offerings available on the 1st of the month after 30 days of employment
• 401(k) with company contribution
• Tuition Reimbursement
• Paid time off
• Company paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED