SERVICE MANAGER - NOVA/DC MARKET
About The Position
The Service Manager is a customer‑focused leader responsible for ensuring every guest receives an exceptional service experience. This role requires a highly organized, task‑oriented individual who excels at managing a fast-moving service queue while maintaining outstanding communication with customers and technicians. A successful Service Manager is detail‑driven, passionate about developing team members, and committed to creating a professional, supportive, and customer-centric service environment. This role requires a minimum of 3 years experience in a service management or a production mechanic role.
Requirements
- Minimum of 3 years experience in a service management or a production mechanic role.
Responsibilities
- Queue & Workflow Management
- Customer Service & Service Advising
- Communication & Quality Control
- Leadership, Coaching & Training
Benefits
- Participation in the Company’s 401(k) Plan with Company matching
- Paid Time Off (PTO) program – 80 hours a year, accrued from 1st day of employment
- Employee Purchase program
- Participation in the Company’s Medical, Dental & vision insurance plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
