Service Manager - Pest Control
About The Position
The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. The Service Manager manages and leads the Field Manager(s) and the team of Service Technicians who are responsible for completing the routes and services for our regular customers. The Service Manager hires and trains Service Technicians to provide best-in-class service to our valued customer base. This position is on-site and reports to our Fort Worth, TX (76112) branch.
Requirements
- High School Diploma or GED.
- 2+ years of pest control experience and previous management experience preferred.
- Must be 21 years of age or older and possess a valid driver’s license, as driving a company vehicle is an essential function of this role. Driving record must meet the company’s insurance standards.
- Earn and maintain state-required training and pest control licensing if applicable (provided).
Responsibilities
- Interview, hire, and train Service Technicians on both technical skills and customer service, ensuring they understand sales assist leads and can identify new service opportunities for the sales team.
- Perform field training, manage customer account audits, resolve inquiries or complaints, and review online service feedback, providing coaching to Service Technicians as needed.
- Collaborate with the Field Manager, Service Technicians, and sales professionals to optimize business operations, manage service routes (including special scheduling), and maintain inventory and GPS systems.
- Run service routes as needed, conduct daily service ticket audits, assist with incident reporting, adhere to the expense budget, and participate in weekly key manager meetings.
Benefits
- Weekly Pay – Get paid every Friday!
- This position offers an hourly base pay range of (55-65K/Yr), with additional compensation opportunities.
- Paid sick and vacation time along with 10 company-paid holidays
- Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
- Short-term and long-term disability coverage, plus voluntary life insurance.
- 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
- Access to the Employee Assistance Program (EAP)
- Discounted pest control services for employees and their friends/family.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
101-250 employees
