LEASE UP EXPERIENCE SERVICE MANAGER - THE MADDOX

ARLINGTON PROPERTIES LLC•Raleigh, NC

2d•Onsite

About The Position

Be the Backbone of the Community – Join Arlington Properties as a Service Manager Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties, we’re looking for a hands-on, proactive Service Manager who’s ready to step into a key leadership role and make a real impact in one of our communities. As Service Manager, you won’t just maintain a property—you’ll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water running, and the service requests completed—on time and with care.

Requirements

Lease-up experience is required
High school diploma or equivalent
3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
Excellent communication and organizational skills
Ability to prioritize, delegate, and respond to service needs efficiently
EPA or CFC certification required
Valid driver’s license, auto insurance, and clean driving record
Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
Available to work a flexible schedule, including weekends and on-call shifts

Nice To Haves

Prior supervisory or team lead experience preferred

Responsibilities

Lead, train, and inspire the on-site maintenance team
Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
Ensure service requests are completed within 24 hours (our gold standard!)
Prepare market-ready apartments within 3–5 days
Keep detailed maintenance logs, manage inventory, and maintain equipment
Monitor preventative maintenance programs and property inspections
Coordinate with the Community Manager on budgeting, project planning, and vendor relations
Uphold safety protocols and ensure compliance with Fair Housing standards
Provide on-call emergency response (rotating schedule)