Service Manager - Automotive Experience Required
About The Position
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. The company is dedicated to providing exceptional automotive service with a focus on transparency and care to its nearly 2,300 team members, offering diverse career paths, industry-leading training, and a commitment to core values. As a family-owned tire and automotive service retailer, its mission is to prioritize people and safety above all else, delivering a "WOW" experience to customers and team members, with a commitment to always do the right thing and challenge the status quo. As a Service Manager, the role involves leading and supporting a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at the store.
Requirements
- Experience in automotive service/repair.
- Management experience with strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA (18+).
- Comfortable with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service/repair certifications preferred.
Responsibilities
- Lead and coach technicians, manage performance, and assist with hiring.
- Oversee service bay workflow and communicate wait times to sales staff.
- Ensure clear communication between the shop and customers.
- Promote safety and meet quality and service standards.
- Drive customer satisfaction and teamwork.
Benefits
- Well defined paths for career advancement (Growth Opportunities).
- Paid company training at all levels, led by master certified trainers and experienced leaders (Skill Development).
- Company tool program.
- Solid compensation plan and a full suite of benefits to choose from.
- Supportive Team: family-owned and operated environment.
- Monthly individual spiffs.
- Participating in the monthly store bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
