Service Manager (Commercial/ Industrial Flooring)

CentiMark•Hartford, CT

43d•$25 - $35

About The Position

QuestMark, a division of CentiMark Corporation, is a well-established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided manufacturing facilities with a single source for solutions to their concrete floor needs. Successful candidate will have knowledge in polished concrete, epoxy and/ or hard surfacing with the ability to identify floor deficiencies and appropriate solutions for repair. HOURLY RATE (based on experience) $25-$35 per hour + COMMISSIONS

Requirements

General flooring and construction experience
Strong communication and people skills
Valid State driver's license (in good standing) is required
Analytical, leadership, interpersonal, problem solving and organizations/time management skills
Must obtain respirator medical evaluation and pass fit test

Nice To Haves

Comprehensive understanding of the flooring industry is preferred

Responsibilities

Responsible for account development and territory development of Service Department
Schedule and manage service crews
Ensure that thorough and complete inspections are performed
Order maintenance supplies
Minor equipment maintenance
Using computer database
Interact direclty with the customer
Responsible for all scheduling, planning, execution and customer satisfaction for all Service projects
Communication with employees in all aspects of performance in a timely manner
Forecasting financial outlook for office weekly, monthly and yearly
The ability to work successfully both individually and within a team environment
Managing service crews and reviewing timesheets