Service Manager - $100,000 +

Fort Collins Kia•Fort Collins, CO

12d•$100,000

About The Position

Our Goal is to create an exceptional environment for our guests and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service. WE OFFER: Pay based on experience Medical & Dental Insurance Paid Vacation Closed Sundays Great Work Environment Wonderful Culture Opportunity for growth and career advancement. RESPONSIBILITIES: Ensure that guests receive prompt, courteous, and effective service Serve as a liaison between technicians, advisors, parts team members and guests Take ownership of the guest's experience by carrying out additional assignments that allow the dealership to leave a positive impression with the guest Manage and hire technicians and service advisors Interview and make new hires Distribute work between technicians Prioritize required services Ensure the guest has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the guest is properly handled Spend quality time building relationships with guests and employees. Ensure proper accounting and financial health of the service department. REQUIREMENTS: Five + years of fixed operations management experience is strongly preferred. Technical automotive knowledge is helpful but not required Demonstrated ability to manage others Organized and friendly personality Dealership experience required General knowledge of business operations and accounting We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Requirements

Five + years of fixed operations management experience is strongly preferred.
Technical automotive knowledge is helpful but not required
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience required
General knowledge of business operations and accounting

Responsibilities

Ensure that guests receive prompt, courteous, and effective service
Serve as a liaison between technicians, advisors, parts team members and guests
Take ownership of the guest's experience by carrying out additional assignments that allow the dealership to leave a positive impression with the guest
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure the guest has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the guest is properly handled
Spend quality time building relationships with guests and employees.
Ensure proper accounting and financial health of the service department.